Refund policy

We want you to love your shower curtains. If something isn't right, here is

everything you need to know about returns, exchanges, and refunds.

1. RIGHT OF WITHDRAWAL & RETURN WINDOW

You have 30 days from the date you receive your order to request a return—no

explanation needed.

2. RETURN CONDITIONS

To be eligible for a return, your item must be:

- Complete (product, accessories, and any protective elements).

- Unused, unwashed, and in perfect condition.

- Free of any signs of use, odors, or damage.

- Returned in its original packaging, or equivalent carefully protected packaging.

Items that have been used, excessively handled, or damaged cannot be refunded.

Returns caused by misuse (improper washing, stains, tears, or alterations to the

product) are not accepted.

3. HOW TO RETURN OR EXCHANGE AN ITEM

1. Contact Us: Email our customer service at hello@shower-curtains.com with your

order number and the reason for your return (photos recommended). Let us know if

you want a refund or an exchange.

2. Instructions: We will send you the return address and shipping instructions.

3. Ship it Back: Ship the item back within 14 days of our confirmation.

Note: We currently accept exchanges for different variations of the same product

(e.g., a different color or size), subject to stock availability.

4. RETURN SHIPPING COSTS

Return shipping is free—we will cover the cost of sending your item back to us.

We will provide you with a prepaid shipping label or reimburse your shipping

costs upon receipt of the return receipt.

5. REFUNDS TIMEFRAME

Once we receive and inspect your return, your refund is issued within 14 days to

your original payment method.

- For a full return, all items are refunded.

- For a partial return, only the returned item(s) are refunded.

6. DEFECTIVE ITEMS, WARRANTIES OR ORDER ERRORS

If you receive an item that is defective, damaged, or does not match the

description on the product page, please contact us right away at hello@shower-

curtains.com with supporting photos. You are covered by the legal warranty of

conformity.

In this case, we will cover all return shipping costs, and you can choose

between a replacement or a full refund.

Please note: minor size differences due to manufacturing standards, when clearly

stated on the product page and size guide, are not considered a product defect.